Netskope was born in the era of cloud and hyper-enablement when it comes to working remotely. The new SASE framework that Gartner has created, and Netskope fully ascribes to, clearly points to the need for security that addresses a world where the majority of workers are remote and all data and systems reside outside of a data center. And yet COVID-19 has brought about some new thinking for many who have considered remote working to be a smaller portion of the workforce. This is putting heavy pressure on business continuity plans as existing VPNs and on-premises VPN concentrators do not have the capacity to handle a load of this magnitude.

Over the last couple of weeks, we’ve had many inquiries for advice and questions of how to secure a workforce that is 100% remote and so we’re sharing a number of best practices that we are talking about with our customers and seeing play out very quickly.

  • Augment legacy VPN that isn’t scaling to address 100% remote: We’re quickly spinning up zero-trust network access via Netskope Private Access (NPA) for customers who are already directing or encouraging a 50/50 rotation or 100% remote workforce and we have more than enough capacity for customers that are in this situation.
  • Assess your cloud application footprint for visibility: Remote workers during this crisis may freely adopt new cloud services for communications and data sharing opening new risks. Assess cloud usage as your organization reacts to the situation and understand where new risks are developing to recommend safer alternatives.
  • Secure tools that are especially important for effective remote work: Unfortunately, in every crisis there are bad actors who see a way to exploit it. To protect data and defend against web and cloud enabled threats, enterprises need to address the architectural reliance they have on the internet for remote workers to get their jobs done. They need a consolidated control point for web and cloud applications, along with other services. The Netskope CSO team is more than willing to discuss these new architectures and ways in which you can head off attacks and avoid disruption for these services.
  • Ensure good remote worker experience and performance: Users requiring access from remote locations often suffer high latency and a poor user experience. Productivity diminishes as end users wait or are required to unnecessarily repeat application tasks. Selecting network infrastructure that overcomes the limitations of the public internet and delivers application and security services as close to the user as possible can significantly improve the experience of end users that are working remotely across global locations.
  • Best-practices videos: Netskope offers dozens of videos showing how our customers can secure sensitive data, address remote working, and detecting threats that are specific to cloud services. These can all be found on our website here.

We want to make sure you are aware of our ability to quickly stand up fast and secure access to private applications and other services for your remote workers through Netskope Private Access. While being sensitive to this crisis, if there is anything we can do to assist; such as providing options for quick start rollouts, test users in specific locations, or simply sharing information and demos, we are here to support you.